How to send a shipping request

発送依頼の仕方1

Prizes you've won will be displayed in the 'Shipping requests / Prize history' section of 'My Page'.

発送依頼の仕方2

Select the prizes to be shipped in the left checkbox and click Shipment Request.

発送依頼の仕方3

Fill in the required fields and click 'Confirm'.

発送依頼の仕方4

発送依頼の仕方5

Check the entered information and click "Confirm shipping request".
If you don't have enough points for the shipping fee, you'll be shown how points are needed.

発送依頼の仕方6

Check using the 'Shipping requests / Prize history' section of 'My Page', and if the shipping status has changed to "Shipping request made" then it is complete. Look forward to your prize arriving!

※詳細な配送状況を確認したい場合は、該当する配送事業者のお問い合わせサービスから表示の追跡番号を入力してご確認ください。

佐川急便のお問い合わせ先
日本郵政のお問い合わせ先
TMGのお問い合わせ先